Returns & Exchanges
At SOJOS VISION, we want you to love your new frames, which is why we offer a 30-day hassle-free return policy for all unworn eyewear. If you are not completely satisfied with your purchase, you can easily exchange your items or receive a full refund.
Return Process
- 1.Initiate Your Return
Visit our online return portal and enter your order number and zip code to select the items you wish to send back.
- 2.Package Your Eyewear
Place the sunglasses in their original protective case and microfiber pouch, ensuring they are securely packed in the shipping box to prevent damage.
- 3.Attach the Shipping Label
Print the prepaid return shipping label provided through our portal and securely tape it to the outside of your package.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.